Business processes and production functionality
Even in the most standard tasks we are looking for a way to make the result suitable for the business goals of the particular customer.
Our agency was approached by a company that produces goods for the home. The objective was to make processes and responsibilities of employees illusory, optimal and minimizing risks. We decided to move away from the standard flowcharts, which are developed by hard work but are rarely used in regular work.
We have assembled a model in Excel, which consists of four parts:
1) Organizational structure and business processes
2) Calendar of regular reporting points
3) Job responsibilities
4) Production checklist
When business processes or organizational structures change, job descriptions, calendar and checklists are updated automatically.
Here is what each of these blocks looks like:
1. All business processes are described in detail, any ignorant person, having read the business process, can accomplish the task:
Our agency was approached by a company that produces goods for the home. The objective was to make processes and responsibilities of employees illusory, optimal and minimizing risks. We decided to move away from the standard flowcharts, which are developed by hard work but are rarely used in regular work.
We have assembled a model in Excel, which consists of four parts:
1) Organizational structure and business processes
2) Calendar of regular reporting points
3) Job responsibilities
4) Production checklist
When business processes or organizational structures change, job descriptions, calendar and checklists are updated automatically.
Here is what each of these blocks looks like:
1. All business processes are described in detail, any ignorant person, having read the business process, can accomplish the task:
2. Business processes are described in Excel to automatically form a calendar of regular meetings, statuses and reports for each person involved. Whenever a BP changes, the calendar is automatically rebuilt.
3. Example of distribution of job responsibilities by BP, it will also automatically rebuild if something changes in BP.
4. On the basis of the processes, a checklist of all regular tasks in production was created for its uninterrupted operation: